Terms & Conditions

Welcome to raptomixanes.gr!

Www.raptomixanes.gr is an online store created by the company under the name "KORNARAKIS IOANNIS & SIA E.E." which is based in Heraklion, Crete at 12 Geronymaki & Dodekanisou Street, Tax ID number 801587408, Postal Code 71306. Telephone 2810222308 and 2810283409. Raptomixanes.gr is registered in the Register of Suppliers who conclude "Distance Contracts" in accordance with article 4 of Law 2251/94 as amended and in force with register no. 1121/13.

The display, presentation, sale, transport, delivery and any return of the products and in general all the services of raptomixanes.gr are provided in accordance with the present terms of use and the privacy policy of personal data, which is an integral part of these terms. The visitor must read these terms carefully. The use of raptomixanes.gr implies acceptance of the terms of use. In case of non-acceptance of any terms of use, the use of our online store is expressly prohibited. The company reserves the right to freely choose the products it markets and to withdraw them at any time and without prior notice. The same applies to the prices, which can change at any time without any prior notice. 24% VAT is included in the product prices.

1. Terms.
The company reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and business ethics. raptomixanes.gr undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store.
2. Limitation of liability.
Raptomixanes.gr is not responsible towards customers for damages that may arise from the execution or non-execution of their order (except for the cases of paragraph 4. "Withdrawal Product Returns"). It also reserves the right to deliver the goods in cases of force majeure (strikes, weather conditions, etc.). The store provides the content (eg information, names, photos, illustrations), products and services available through "as is" website. In no case shall we be liable for any legal or civil and/or criminal claims nor for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for a reason related to the operation or non-operation and/or use of the website and/or failure to provide services and/or information available from it and/or from any unauthorized interference by third parties with products and/or services and/or information available through it.

3.Secure Transactions.

The security of transactions is ensured by the password you provide when you become a member of raptomixanes.gr. In order to present any of your personal information, you must first provide your username and password. For this reason, you must keep this information well so that it does not risk falling into the hands of third parties. We also advise you to create a password using symbols along with alphanumeric characters as well as to change your password at regular intervals.

For purchases with your credit card, you will be automatically transferred to the bank's secure environment where you will enter your card details. Your credit card information in no way reaches raptomixanes.gr and consequently no database of credit card information is maintained. You must also be present when receiving your order with your credit card and ID. In this case (i.e. payment by credit card) the receipt of the order by a third party is not allowed.

All transactions you carry out through raptomixanes.gr are governed by International and European law, which regulates issues related to electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance sales.

4.Withdrawal and product returns.
You have the right to return the product you received within 2 calendar days from the day of receipt, in the event that, with proven fault of raptomixanes.gr, the product sent to the customer does not correspond to the product ordered (error in receiving the order, in invoicing , shipping to product features, etc.). The product must be in its original condition, unused and the packaging intact. In these cases raptomixanes.gr undertakes the shipping costs for returning the product to its headquarters as well as the shipping costs for replacing the product, provided that the returned products are returned by the customer to the store in the manner indicated by company. In case the product is not returned within 2 calendar days, then raptomixanes.gr may not accept any return. The customer has the right of withdrawal within 14 calendar days. In this case, the transport costs are borne by him and the product must be in its original condition, unused and its packaging must be intact together with all the contents and documents (DAT, retail receipt, etc.) that accompanied it. In this case, raptomixanes.gr must return the money within 30 days.

5. Applicable law
The present terms of use, the use of raptomixanes.gr as well as transactions through it, are governed by Greek Law.

Competent for the resolution of any dispute that may arise from the use of the online store or regarding the interpretation or application of these terms of use or on the occasion thereof are the Courts of Heraklion, Crete